Frequently Asked Questions
Everything you need to know about shopping with Never Never
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a claim.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, Never Never ships worldwide. Customs duties and taxes are calculated at checkout so there are no hidden fees upon delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend washing in cold water and hanging to dry. Specific care instructions are located on the internal garment label.