Returns & Exchanges
At Never Never, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make the process as seamless as possible so you can find your perfect fit without the stress.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
Verification and Refund
Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing